Privacy Policy

Welcome to Xynth Finance ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

Information You Provide

• Account information (name, email address, password)

• Payment information (processed securely through third-party payment processors)

• Profile information and preferences

• Communications with our support team

Automatically Collected Information

• Usage data (queries, research sessions, features used)

• Device information (browser type, operating system, IP address)

• Cookies and similar tracking technologies

• Log data (access times, pages viewed, errors)

Financial Research Data

• Market research queries and questions you ask

• Saved research sessions and analysis

• Custom watchlists and portfolios you create

• Exported data and reports

How We Use Your Information

We use collected information to:

• Provide and maintain our services

• Process your transactions and manage your account

• Improve and optimize our platform

• Communicate with you about updates, features, and support

• Prevent fraud and enhance security

• Comply with legal obligations

• Analyze usage patterns to enhance user experience

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers

• Payment processors (Stripe, PayPal, etc.)

• Cloud hosting providers (AWS, Google Cloud, etc.)

• Analytics services (Google Analytics, Mixpanel, etc.)

• Email service providers

• Customer support tools

Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations, court orders, or government requests

• Enforce our Terms of Service

• Protect our rights, property, or safety

• Prevent fraud or security threats

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest

• Secure authentication systems

• Regular security audits and updates

• Access controls and monitoring

• Secure data centers with physical security

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Research Data Privacy

• Your research queries and analysis are private and confidential

• We do not share your trading ideas or research with other users

• We do not use your specific research queries for marketing purposes

• Aggregated, anonymized usage data may be used to improve our AI models

Your Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request a copy of your personal data

• Export your research data and analysis

Correction and Deletion

• Update or correct your information

• Request deletion of your account and data

Opt-Out Rights

• Unsubscribe from marketing emails

• Disable certain cookies (may affect functionality)

• Request restrictions on data processing

GDPR Rights (EU Users)

• Right to data portability

• Right to object to processing

• Right to withdraw consent

• Right to lodge a complaint with supervisory authorities

CCPA Rights (California Users)

• Right to know what data is collected

• Right to delete personal information

• Right to opt-out of data sales (we don't sell data)

• Right to non-discrimination

To exercise these rights, contact us at privacy@xynthfinance.com

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and keep you logged in

• Remember your preferences

• Analyze site usage and performance

• Provide personalized experiences

Types of Cookies We Use

• Essential cookies: Required for platform functionality

• Analytics cookies: Help us understand usage patterns

• Preference cookies: Remember your settings

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

Third-Party Services

Our platform integrates with third-party services:

• Financial data APIs (market data providers)

• Payment processors

• Analytics tools

• Cloud infrastructure providers

These services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your data for as long as:

• Your account is active

• Needed to provide services

• Required by law or regulatory obligations

• Necessary for legitimate business purposes

When you delete your account, we will delete or anonymize your personal data within 90 days, except where we must retain it for legal compliance.

Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses

• Adequacy decisions

• Other lawful transfer mechanisms

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Email notification

• Prominent notice on our platform

• Updating the "Last Updated" date

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices:

Email: mujtaba@xynth.finance
Address: 82 Bay St. Toronto

For EU users, you have the right to lodge a complaint with your local data protection authority.